Shipping & Returns
We ship most of our furniture nationwide via Greyhound.
They offer home delivery, or you can save some money by choosing to pick up your package at your local Greyhound station.
For shipping quotes, please contact us with your address (for home delivery), or your preferred Greyhound location (or just your zip code for station pick up), and we will get back to you ASAP!
You can find Greyhound stations close to you on their page, here.
Greyhound will call you when your piece has arrived. You will have 3 days from that time to go pick it up. After that, Greyhound will charge you $5 per day for up to 30 days.
If you have chosen home delivery, Greyhound will call you to schedule delivery.
It is so important to us that your item makes it to you in the same condition it left us!
It takes a lot of time & materials to safely pack up large items, so there is a handling fee included in the shipping quote.
The package will be insured through Greyhound. We have never had a problem, but the process to file a claim can be found here.
You are also welcome to make your own shipping arrangements.
In these instances, you will need to find a shipping company that also packs the item. If the item is already packed, the shipping company may not take responsibility for the condition the item arrives in.
We can provide local delivery for large items!
Contact us to make arrangements!
Small, Non-Furniture items
We ship our small, non-furniture items (jewelry, home decor, etc) via USPS .
Most items ship within 3-5 business days.
Some items are made to order and may take longer to fulfill. We'll let you know if it's going to take more than a week to ship your order.
If you are under time constraints, please contact us at info@ReRunRoom.com to let us know and we'll see if we can speed things up for you!
You'll receive a shipping confirmation once your order is on the way.
Returns & Exchanges
Generally, all items are final sale and sold as is. If you have any questions or concerns about an item, contact us before you purchase. We are always happy to double check an item, and provide you with more pictures or a more detailed description of any flaws.
If you are not happy with your purchase, please contact us as soon as possible and tell us about it!
We will work to make you glad you shopped with us!